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IKEA TAMPINES

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You already have an upcoming Exchange and Return appointment booking.

It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return the unassembled item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.

All Exchange and Returns appointment booking, including web orders will only be for walk-in IKEA Family members at IKEA Tampines store.

For transport arrangements related to exchange and returns, or other sales related issues and guarantees, kindly contact our Customer Contact centre at +65 6786 6868. 

Please see our Exchange and returns terms and conditions here.

All Exchange and Returns appointment booking, including web orders will only be for walk-in IKEA Family members at IKEA Tampines store.

For transport arrangements related to exchange and returns, or other sales related issues and guarantees, kindly contact our Customer Contact centre at +65 6786 6868. 

Please see our Exchange and returns terms and conditions here.

  1. 1. Name:

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  2. 2. Contact Number:

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  3. 3. Email Address:

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  4. 4. IKEA Family 16-digit Membership Number:

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  5. 5. Type of Service:

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  6. 6. How was your purchase made?

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  7. 7. Which store did you purchase from?

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  8. 8. Slip Number:

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    IKEA Family - Exchange Return Store Order NumberIKEA Family - Exchange Return Store Order Number

  9. 9. Transaction Number:

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    IKEA Family - Exchange Return Transaction NumberIKEA Family - Exchange Return Transaction Number

  10. 10. Web Order Number:

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    IKEA Family - Exchange Return Web Order NumberIKEA Family - Exchange Return Web Order Number

  11. 11. Product Article Number:

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    * You cannot exchange or return more than 5 articles via the e-appointment page. Please head down to the store to do your exchange and returns instead.

    Alternatively, you may find the article number on the IKEA website, under the product description tab.

    IKEA Family - Exchange Return Product Article NumberIKEA Family - Exchange Return Product Article Number

  12. 12. Reason for Exchange/Return:

    Others:

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  13. 13. Book Your Slot

    Date:
    Time:
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