It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return the unassembled
item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.

Our Exchange and Returns appointment booking service is for walk-in IKEA FAMILY members. Should you
need transport arrangements, kindly contact our Customer Contact Centre at +65 6786 6868. Exchange and
Returns will be done at the same store of purchase. For online orders, you will be automatically allocated to a store.
Please see our Exchange and returns terms and conditions here.

It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return the unassembled item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.

Our Exchange and Returns appointment booking service is for walk-in IKEA FAMILY members. Should you need transport arrangements, kindly contact our Customer Contact Centre at +65 6786 6868. Exchange and Returns will be done at the same store of purchase. For online orders, you will be automatically allocated to a store.
Please see our Exchange and returns terms and conditions here.


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    *You cannot exchange or return more than 5 articles via the e-appointment page. Please head down to the store to do your exchange and returns instead.

    Alternatively, you may find the article number on the IKEA website, under the product description tab


    + Add product + Add product + Add product + Add product

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Booking Successful!

Your appointment at

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has been scheduled and a confirmation email has been sent to you.

Please double check your spam or junk mail folder to see if the email has landed in there.

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