It’s OK to change your mind. If you’re not totally satisfied with your IKEA purchase, you can return the unassembled item in their original packaging within 365 days, together with your receipt for either an exchange or a full refund.
Our Exchange and Returns appointment booking service is for walk-in IKEA Family members. Should you
need transport arrangements, kindly contact our Customer Contact Centre at +65 6786 6868. Exchange and
Returns will be done at the same store of purchase. For online orders, you will be automatically allocated to a store.
Please see our Exchange and returns terms and conditions here.
Our Exchange and Returns appointment booking service is for walk-in IKEA Family members. Should you need transport arrangements, kindly contact our Customer Contact Centre at +65 6786 6868. Exchange and Returns will be done at the same store of purchase. For online orders, you will be automatically allocated to a store.
Please see our Exchange and returns terms and conditions here.