Privacy Statement for IKEA Soft Toy Drawing Competition

Thanks for sharing!

The IKEA vision is to create a better everyday life for the many people. That’s a big job, and one we at [Ikano Pte Ltd] take seriously.

Who are the many people? You are! Whether you’re an IKEA customer, co-worker or business partner, the IKEA vision is all about you. So naturally, we want to get to know you better.

One way we do that is by collecting your personal information. If you’re reading this, you’re probably curious what information we collect and how we use it. Read on to find out.

Without your information, our job would be a lot harder. So thanks for sharing! We hope to make your everyday life better in return.

1. How we respect your privacy

Our approach at [Ikano Pte Ltd] is to be as open and transparent as possible about how we collect and use your information.

First, we let you know exactly what information we collect and why. You can read all about that in the next section.

Second, we let you know what we do with your information. Who do we share it with? What do they do with it? You can read about that in section 3.

Third, we protect your information and let you know how long we keep it. Read about that in sections 4 and 5.

Finally, we let you know your choices when it comes to your personal information, including who to contact if you have questions or requests. Read about that in sections 6 and 7.

2. What information we collect and why

We want to make your IKEA experience great! To do that we collect several types of information about you.

Type of informationSource, purpose and legal basis
Parent/guardian:
  • First and last name
  • Address
  • Phone number
  • E-mail address
  • IKEA FAMILY membership number or equivalent
You provide us with your information. We need your information for administrative purposes in order to establish identity and contact information to administrate and perform the IKEA Soft Toy Drawing Competition.

We also need your IKEA FAMILY membership number or equivalent to make sure that the child is entitled to participate in the IKEA Soft Toy Drawing Competition. IKEA processes your information on the legal basis of performance of contract.

Due to legal requirements we will also need your name and contact information as long as the IP rights apply. IKEA processes this information on the legal basis of compliance with a legal obligation.
Child:
  • First name
  • Age
  • Country
You and/or your parent/guardian provide(s) us with your information. We need all of your information for marketing purposes by way of publication online e.g. webpages and social media as well as in printed media due to the participation in the IKEA Soft Toy Drawing Competition. We also need your age to make sure that you are entitled to participate in the IKEA Soft Toy Drawing Competition. IKEA processes your information on the legal basis of performance of contract.

Due to legal requirements we will also need your first name and age as long as the IP rights apply. IKEA processes this information on the legal basis of compliance with a legal obligation.

3. Who we share your information with

We do not sell or trade your information to third parties, but we share with others who can help us achieve the IKEA vision. That can be other IKEA companies, service providers or business partners. We’re all committed to keep your information safe and secure.

TypeDescription
  • Within IKEA
IKEA is one brand but many companies. Each plays a special role to achieve the IKEA vision. We may share your information with other companies operating under the IKEA brand.
  • Service providers
We may also share your information with authorised IKEA service providers. Usually these are companies that store information or provide IT services.
  • Business partners
We often work together with other companies that can help us achieve the IKEA vision. These companies might for example help us learn more about how people live or how to improve the IKEA product Range. Other companies might help us with media, marketing and recruitment.

4. How we keep your personal information safe

We protect your information from all kinds of threats: destruction, loss, alteration, unauthorized disclosure or access. We do this in a variety of ways depending on where we store and use it.

We are a part of a global group of companies, and we have service providers and business partners in many parts of the world. In some cases, we might have to transfer your information to one of these companies located outside the European Economic Area. We do our best to keep your information safe in these cases but technology can make it challenging.

For transfers of your data to countries outside the European Economic Area we rely on so-called adequacy decisions from the EU. This means that the EU believes a country’s own laws or agreements provide adequate protection for your personal data. For example, we may want to store your information in the United States. In this case, we rely on the Privacy Shield Network, an agreement between the EU and US governments.

Some countries don’t have an adequacy decision and then we often sign an EU Model Contract Clause with the recipient. These are legal texts provided by the EU government.

As already mentioned, we intend to publish some of the information online e.g. webpages and social media as well as printed media. This means that the information is instantly accessible and transferred to countries all over the world. For this particular type transfers adequacy decisions will not be applicable everywhere, and we cannot have EU Model Contract Clauses in place with every receiving party. Instead we rely on the legal basis of performance of contract.

5. How long we keep your personal data

We keep your personal information for as long as your information is relevant for use by IKEA in marketing purposes in relation to the IKEA Soft Toy Drawing Competition and/or for the purposes of administrate and perform the IKEA Soft Toy Drawing Competition. When the information has outlived its use, we will delete it.

The information processed solely to administrate and perform the IKEA Soft Toy Drawing Competition will be deleted 2 years after the administration and performance of the IKEA Soft Toy Drawing Competition if no further administration or performance is planned.

The information processed for marketing purposes (the child’s name, age and country) will be stored as long as the IP rights apply.

Due to legal requirements the child’s name, age and parent’s or guardian’s name and contact information will be stored as long as the IP rights apply.

We may store your information longer than stated above if it is necessary because of legal requirements.

6. Your privacy rights

You have many rights regarding your personal information. Read more about them below. If you would like to exercise them or learn more, feel free to contact us! You can find contact detail at the end of this statement. Please note that some of the rights may not be applicable to your situation.

Right of access

  • You have the right to know what personal information we process and why. That’s why we inform you in advance about our processing activities via this statement. If you have any questions, or would you like to learn more about what information we process from you, you are always welcome to contact us and we will provide you with further information.

Right to rectification

  • If you believe we store wrong information about you, such as your name or address, you can ask us to correct this.

Right to erasure / right to be forgotten

  • You have the right to tell us to permanently erase your personal information from our records. You can do this for example if you believe there’s no longer any need for us to keep it. Or, if you previously have given your consent, you can just decide to withdraw it.

Right to restrict the processing activities

  • You have the right to restrict our processing activities in certain situations. This means we will continue to store your information, but we’ll temporarily stop any other processing. Why would you want to do this? For example if you’ve asked us to fix incorrect information. In this situation you may want us to stop processing until the information is correct.

Right to data portability

  • In certain situations you have the right to ask us to send your personal information in digital form to you, so that you can forward it to someone else.

Right to object

  • You have the right to object to the processing of your information, even when we have a legitimate legal reason to process it. You can do this when we process your information on the basis of our legitimate interest, and you believe that your personal interest outweighs ours. If you do not want us using your information for direct marketing purposes, including profiling, we will comply in any case.

Right to withdraw consent

  • If we process your personal information based on your consent, you have the right to withdraw your consent anytime.

Right to lodge a complaint with a supervisory authority

  • If you aren’t satisfied with the way we treat your personal information, you have the right to lodge a complaint about us to the national supervisory authority.

7. Who to contact?

If you have questions about our privacy statement or practices, please feel free to get in touch. You can contact us at:

[Ikano Pte Ltd]
[60 Tampines North Drive 2, Singapore 528764]
[customerservice.ikeasg@ikano.asia]